Shipping policy
📦 Shipping Policy
STAYWOKE Supplements | Your Cosmic Guide to Wellness 👁️
🌍 Where We Ship
We currently deliver to:
We ship worldwide to over 200 countries and regions, including the United States, Australia, Canada, United Kingdom, New Zealand, Singapore, and across Europe, Asia, the Middle East, and beyond. If you have questions about delivery to your location, email us at staywokesupplements@gmail.com.
If your country is not listed, email us at staywokesupplements@gmail.com to confirm availability.
🚚 Order Processing Time
All orders are processed within 1–3 business days. Once your order ships, you will receive a tracking number by email.
Please note: high-volume launches, public holidays, supplier delays, or courier delays may require 1–2 additional business days.
🕒 Estimated Delivery Times
USA: 3–7 business days
Australia and New Zealand: 5–10 business days
United Kingdom and Canada: 7–14 business days
Other international orders: 10–21 business days
Delivery times are estimates only and may vary due to customs processing, local courier networks, public holidays, weather events, and global shipping conditions.
✈️ Carriers We Use
We work with trusted shipping and fulfilment partners, including:
USPS, UPS, and FedEx for USA orders
Australia Post for Australian orders
Royal Mail for UK orders
DHL, Aramex, and other international courier partners where applicable
💸 Shipping Rates
Shipping fees are calculated at checkout based on your delivery location, shipping method, and package weight.
Free shipping promotions may be available from time to time. Any active free shipping offer, eligibility threshold, or regional shipping condition will be shown at checkout before payment.
🌌 Lost or Damaged Packages
If your order is delayed, damaged, missing, or appears to be lost in transit, please email us at staywokesupplements@gmail.com with your order number and a short description of the issue.
Where applicable, we will help track the shipment and assess an appropriate resolution, such as a replacement, reshipment, refund, or store credit.
🛃 Customs, Duties and Import Taxes
International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other local charges. These charges are set by your local customs authority and are the customer’s responsibility unless otherwise stated at checkout.
STAYWOKE Supplements is not responsible for customs delays, import restrictions, or additional fees charged by the destination country.
📮 Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
If you entered an incorrect address, contact us as soon as possible at staywokesupplements@gmail.com with your order number and the correct shipping details.
Once an order has been dispatched, we cannot guarantee address changes, redirection, replacement, or refund for orders sent to an incorrect address provided at checkout.
🇪🇺 European Union Shipping
We ship directly to all 27 European Union member states where available.
Standard International Shipping: $18.00 USD | Estimated delivery 7–21 business days
Express International Shipping: $24.95 USD | Estimated delivery 3–7 business days
Free shipping eligibility for EU orders may vary by region, promotion, order value, and shipping method. Any available free shipping offer will be shown at checkout before payment.
Orders are dispatched from Western Australia or one of our approved fulfilment partners. EU customers are responsible for any applicable customs duties, VAT, import taxes, or local fees unless otherwise stated at checkout.
❓ Need Help?
Our team is here to help with shipping, tracking, delivery updates, and order support.
Email: staywokesupplements@gmail.com
Instagram: @staywokesupplements
STAY COSMIC. STAY READY. STAYWOKE. 👁️